The Barn Owl is a fast-growing café franchise in KwaZulu-Natal, South Africa, known for its high foot traffic, remote worker-friendly setup, and premium coffee experience.
They needed to control customer internet use, both time and data, while enhancing the in-store experience and capturing useful customer insights for marketing.
Mi-WiFi provided:

Seamless guest login via SMS and email

Time and data caps to ensure fair usage

Branded captive portal showcasing daily specials

Customer data collection and behaviour tracking
The Barn Owl Café transformed into a remote work destination with smart guest WiFi. Staff workload dropped, customer satisfaction increased, and marketing engagement rose thanks to tailored, data-driven promotions.